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The author is one of the prominent researchers in the field of Data Envelopment Analysis (DEA), a powerful data analysis tool that can be used in performance evaluation and benchmarking. This book is based upon the author’s years of research and teaching experiences.
It is difficult to evaluate an organization’s performance when multiple performance metrics are present. The difficulties are further enhanced when the relationships among the performance metrics are complex and involve unknown tradeoffs. This book introduces Data Envelopment Analysis (DEA) as a multiple-measure performance evaluation and benchmarking tool. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective.
Conventional and new DEA approaches are presented and discussed using Excel spreadsheets ― one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets.
DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores.
This book also provides an easy-to-use DEA software ― DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver. It is an extremely powerful tool that can assist decision-makers in benchmarking and analyzing complex operational performance issues in manufacturing organizations as well as evaluating processes in banking, retail, franchising, health care, public services and many other industries.
- Sales Rank: #1952196 in Books
- Published on: 2015-01-09
- Original language: English
- Number of items: 1
- Dimensions: 9.21" h x .94" w x 6.14" l, 1.75 pounds
- Binding: Hardcover
- 414 pages
Review
From the reviews:
"Joe Zhu provides a well-crafted book on data envelopment analysis (DEA) ??? . The book includes ??? an Excel add-in program that allows for the implementation of the models. ??? The book is written effectively ??? . The material is visually appealing ??? . qualified individuals who are looking for effective ways to evaluate the performance of an organization would find this book to be helpful. It would also make an excellent textbook for a graduate course in DEA ??? ." (John Maleyeff, Benchmarking, Vol. 12 (2), 2005)
From the reviews:
"Joe Zhu provides a well-crafted book on data envelopment analysis (DEA) a ] . The book includes a ] an Excel add-in program that allows for the implementation of the models. a ] The book is written effectively a ] . The material is visually appealing a ] . qualified individuals who are looking for effective ways to evaluate the performance of an organization would find this book to be helpful. It would also make an excellent textbook for a graduate course in DEA a ] ." (John Maleyeff, Benchmarking, Vol. 12 (2), 2005)
From the Back Cover
Based upon the author’s years of research and teaching experiences, this 3rd Edition introduces Data Envelopment Analysis (DEA) as a data analysis tool for multiple-measure performance evaluation and benchmarking. The focus of performance evaluation and benchmarking is shifted from characterizing performance in terms of single measures to evaluating performance as a multidimensional systems perspective.
Conventional and new DEA approaches are presented and discussed using Excel spreadsheets ― one of the most effective ways to analyze and evaluate decision alternatives. The user can easily develop and customize new DEA models based upon these spreadsheets.
DEA models and approaches are presented to deal with performance evaluation problems in a variety of contexts. For example, a context-dependent DEA measures the relative attractiveness of similar operations/processes/products. Sensitivity analysis techniques can be easily applied, and used to identify critical performance measures. Two-stage network efficiency models can be utilized to study performance of supply chain. DEA benchmarking models extend DEA’s ability in performance evaluation. Various cross efficiency approaches are presented to provide peer evaluation scores.
This book also provides an easy-to-use DEA software ― DEAFrontier. This DEAFrontier is an Add-In for Microsoft® Excel and provides a custom menu of DEA approaches. This version of DEAFrontier is for use with Excel 97-2013 under Windows and can solve up to 50 DMUs, subject to the capacity of Excel Solver.
About the Author
Professor Joe Zhu is one of the prominent researchers in the field of Data Envelopment Analysis (DEA). His research interests are in the areas of operations and business analytics, productivity modeling, and performance evaluation and benchmarking. He has published over 100 articles in peer-reviewed journals including Operations Research, Sloan Management Review, European Journal of Operational Research, Journal of the Operational Research Society, Naval Research Logistics, IIE Transactions, Journal of Banking and Finance, OMEGA, and others. He is an Area Editor of OMEGA, an Associate Editor of INFOR, and the Associate Series Editor of Springer’s International Series in Operations Research and Management Science.
He is a Japan Society for Promotion of Science (JSPS) fellow and a William Evans Visiting Fellow of University of Otago, New Zealand. His research has been supported by KPMG Foundation, National Institute of Health, and Department of Veterans Affairs.
Most helpful customer reviews
6 of 7 people found the following review helpful.
GREAT BOOK...THE BEST DEA CD
By DR. GREG N. GREGORIOU (Finance professor)
The book is excellent with a nice mix of theory and applications in DEA. I believe this is the best book on DEA. Of special interest is the CD that looks at many DEA models. The CD has no competitor and is by far the best around. I have used this CD in many of my academic papers on DEA. If you need DEA software this is the book.
0 of 0 people found the following review helpful.
Something missing?!
By Amazon Customer
It was supposed to have the associated software, DEA Frontier, to perform the exercises. It was removed from the book. Disappointing to say the least, and overpriced for what I received.
7 of 11 people found the following review helpful.
very good DEA book and software
By A Customer
This is the DEA book has many DEA models that you can apply with the software supplied. The software is an Excel Add-In which can be easily used. The book also has good intro. on DEA. It is a book for both DEA beginner and advanced users.
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