PDF Ebook GUIDE TO IMPLEMENT QUALITY MANAGEMENT SYSTEM ISO 9000: (An easy and effective approach to achieve customer satisfaction), by Rajendra pat
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GUIDE TO IMPLEMENT QUALITY MANAGEMENT SYSTEM ISO 9000: (An easy and effective approach to achieve customer satisfaction), by Rajendra pat
PDF Ebook GUIDE TO IMPLEMENT QUALITY MANAGEMENT SYSTEM ISO 9000: (An easy and effective approach to achieve customer satisfaction), by Rajendra pat
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This books give reader easy understanding of ISO 9000 system. the book has written in two sections , section 1 is devoted to the service organisations like bank, hospitals, schools etc, while section 2 is written keeping in view requirements of the engineering industry. Thus this book takes care of all types of organisations. the book also covers commonly used forms and formats for implementing ISO 9000 systems. A t the end of every chapter summary is given. Requirements of ISO 9000 international standard are also explained in detail.
The book is useful for those all peoples we want to make positive changes in the organisation and in themselves also.
- Sales Rank: #1038050 in eBooks
- Published on: 2015-01-02
- Released on: 2015-01-02
- Format: Kindle eBook
Most helpful customer reviews
3 of 3 people found the following review helpful.
good for basics
By Brenice
This book provide the basics of a quality management system, I consider that the book is good for persons that does not have deep knowledge of this topic, it is a short book but it covers the main parts of the iso 9001 2000. The book has a lot of misspellings format inconsistencies. it does not contain index but I solved this issue by highlighting with different colors as a color coding.
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